How to Order from BOSTO MOTOR: A Complete Step-by-Step Guide

Ordering industrial motors from an overseas factory should not be complicated. This guide explains the full BOSTO MOTOR ordering process, from the moment you find a model to the day the shipment arrives at your door. It usually takes one working day to receive a complete quotation and around 15–25 days from payment to dispatch.

Prefer to see it? Each step below includes a real screenshot from our storefront. Click any image to open it full size.

The six steps at a glance

Step	What you do	What we do
1	Select a model and add it to the inquiry cart	Show live specs and volume price breaks
2	Register as a member (optional)	Keep your quotes, prices and tracking in one place
3	Send the inquiry	Check stock and calculate freight to your address
4	Review the final quotation	Issue a proforma invoice (PI) with freight included
5	Confirm and pay	Email a WorldFirst payment link and book production
6	Follow the shipment	Publish the tracking number and live milestones

Step 1 — Choose the right model and add it to the cart

Browse by category from the main navigation, or search directly by model number, power rating or protection class (for example 1LE1001, 0.75kW or IP55). Every product page lists the electrical and mechanical data, a gallery of product photos, and the available SKUs.

• Each SKU is a concrete build: voltage, power, poles, frequency, IP rating, gear ratio and so on.
• Volume price breaks are shown per SKU — larger quantities automatically qualify for a lower unit price.
• Click Add to inquiry cart once you have chosen the SKU and quantity. You can add as many different models as you need.

The inquiry cart is not a checkout. Nothing is charged at this stage; it is simply a structured list that we use to build your quotation.

Step 2 — Register as a member (recommended, but optional)

A free member account gives you a permanent record of every quotation, the final agreed prices, your PI documents, payment status and the live tracking of each shipment. It also makes repeat orders much faster because your company details and delivery address are saved.

Do not want to register yet? That is fine. Send your product list to our team by email or WhatsApp and we will prepare the inquiry and place the order on your behalf. You can still submit an inquiry as a guest — we only need a valid email address so we can reply with your quotation.

Step 3 — Send us your inquiry so we can confirm freight

Open the inquiry cart and press Send Inquiry. The more complete the information, the more accurate the quotation:

• Company name, contact person and email
• Destination country, city and delivery address (or at least the postcode)
• Preferred shipping term: EXW, FOB Shenzhen, CIF or DDP
• Tax ID / VAT number if your customs authority requires it
• Any target price, required delivery date or special packaging notes

Because motors are heavy and often shipped on pallets, freight is a real cost that cannot be guessed from the unit price alone. We calculate it against your actual destination and the packed dimensions of your exact SKUs, then reply — normally within 12 hours on business days.

Step 4 — Receive the final quotation and your proforma invoice

Once freight is confirmed, we send the final quotation and a proforma invoice (PI). The PI contains:

• Final unit prices after your volume discounts
• Freight, insurance and any destination charges according to the agreed Incoterm
• Total amount, currency (USD by default), payment terms and PI validity
• Estimated lead time, packing list, warranty terms and our bank details

Check the model codes, quantities and consignee details carefully. If anything needs changing, just reply to the email and we will issue a revised PI — there is no charge for amendments before payment.

Step 5 — Confirm and pay

After you approve the PI, we email a secure payment link. Payments are processed through WorldFirst and can be made in either of two ways:

• Company bank transfer — a T/T from your business account, recommended for larger orders and for companies that need a formal remittance record.
• Personal payment — convenient for sample orders and small trials where a company transfer is not practical.

Our standard terms are 100% T/T in advance. Production is scheduled as soon as the payment has been received in full; all bank charges are borne by the customer, so the amount credited to us matches the PI total exactly. We never ask for payment to an account that is not printed on the PI; if you ever receive unusual bank details, please verify them with us by phone before transferring.

Step 6 — Production, dispatch and live tracking

Typical lead time is 15–25 days after payment, depending on the model and whether custom shaft, winding, flange, brake or IP rating is required. Before dispatch we send packing photos, the commercial invoice and the international tracking number.

Members can open My Inquiries at any time to see the current stage of the shipment — information received, picked up, in transit, customs clearance, out for delivery and delivered — with the latest location and timestamp. Tracking is refreshed regularly, so you do not have to chase us for updates.

Frequently asked questions about ordering

Is there a minimum order quantity?

Sample quantities are welcome on most standard models. Volume tiers start as low as 10 or 20 pieces depending on the SKU; the exact breaks are shown on each product page.

Can I request an OEM or custom specification?

Yes. Send your drawing or a description of the shaft, winding, flange, brake, encoder or protection class you need and we will quote an OEM build, usually with samples in 2–3 weeks.

Can I change or cancel an order after paying?

Changes are normally possible until the motors enter final assembly. Contact us as early as possible and we will confirm what can still be adjusted.

Ready to start?

Browse the full motor catalogue, build your inquiry cart, or read the FAQ. If you would rather talk it through, our engineers are on standby during business hours.