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Payment

Payment Options: WorldFirst Bank Transfer & Personal Payment

How the payment link works, the difference between a company T/T and a personal payment, our 100% T/T terms, bank-charge rules and how to stay safe.

We keep payment simple and transparent. Once you approve the proforma invoice (PI), we send a payment link by email so you can settle the order without typing bank details by hand.

Our payment partner: WorldFirst

WorldFirst is a widely used cross-border payment platform for international trade. It supports transfers from company accounts in most major currencies and provides a clear remittance record for your finance team. Using WorldFirst means:

  • The beneficiary details are fixed and printed on the PI — no last-minute changes.
  • You receive a transfer reference that we can match to your order immediately.
  • Both company transfers and eligible personal payments are supported.

Two ways to pay

MethodBest for
Company bank transfer (T/T)Production orders, repeat purchases, companies needing a formal remittance record and VAT documentation.
Personal paymentSamples, trial orders and small purchases where a company transfer is impractical.

Payment terms

Our standard terms are 100% T/T in advance. Production is scheduled once the full amount has been received — we do not split an order into deposit and balance. This keeps every order fully covered from the moment manufacturing starts and avoids a second payment round before dispatch.

Bank charges are borne by the customer. All remittance and intermediary bank fees are payable by the sender, so the amount credited to our account must match the PI total exactly. Our finance team books each order against the PI, and a shortfall caused by deducted fees cannot be reconciled. If your bank does deduct charges in transit, we will inform you of the difference and ask for it to be settled before dispatch.

Different terms can be agreed for long-term partners, but they only apply when they are written into the PI. Whatever is stated on the PI is what applies to your order.

What happens after you pay

  1. Send us the transfer reference or a screenshot of the remittance.
  2. We confirm receipt with the finance team and mark the order as paid.
  3. Production or picking starts, and packing photos are sent before dispatch.
  4. Once the payment has cleared in full we release the goods and publish the tracking number.

Payment safety

We will never ask you to pay to a new or different account by email alone. Bank details are printed on the PI and remain the same for every order. If you receive a message claiming our bank details have changed, call your sales contact on the number shown on our website before transferring. When in doubt, verify first.

Currency and fees

Prices are quoted in USD by default. Your bank or the payment platform may charge a transfer or conversion fee, and intermediary banks can deduct a handling fee in transit. These charges are not included in the PI total and are borne by the sender: please instruct your bank to remit the full PI amount, or settle the difference separately, so the amount credited to us matches the PI exactly.

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