Shipping, Freight & Delivery Explained
How we calculate freight, which Incoterms we support, typical lead times from our Shenzhen plant, and how to follow your shipment.
Every BOSTO MOTOR order ships directly from our plant in Shenzhen, Guangdong, China. Buying factory-direct removes the middleman markup, but it also means freight needs to be planned properly. Here is how it works.
How freight is calculated
Motors are dense, heavy goods. Freight depends on the packed weight and volume of your exact SKUs, the destination, the shipping method and current carrier rates. That is why we confirm freight after you send an inquiry rather than hiding a flat estimate in the unit price.
- Air express / courier — best for samples and urgent small parcels, usually 3–7 working days.
- Air freight — a good balance for medium orders, usually 7–12 days including handling.
- Sea freight (LCL / FCL) — most economical for palletised or full-container orders, typically 20–40 days port to port.
We quote the option that best fits your deadline and budget, and we always show freight as a separate line on the proforma invoice.
Incoterms we work with
| Term | What it means for you |
|---|---|
| EXW | You arrange collection and all export/import formalities from our factory. |
| FOB Shenzhen | We deliver to the port and handle export clearance; you nominate the forwarder. |
| CIF | We arrange freight and insurance to your destination port; you handle import clearance. |
| DDP | We arrange door-to-door delivery including duties where the service is available. |
If you are unsure which term to use, tell us your country and whether you have a customs broker — we will recommend the simplest option.
Packing and documentation
Standard packing is a reinforced carton on a fumigated pallet, with moisture barrier and corner protection. Shafts are protected against corrosion for sea freight. Each shipment includes the commercial invoice, packing list, and — where required — CE / RoHS declarations, certificate of origin and material test reports.
Lead times
Stock models normally leave the factory within 15–25 days after payment. OEM builds with custom winding, shaft or flange usually take 2–3 weeks for samples and longer for series production. We confirm the exact date on your PI.
Tracking your shipment
Once the carrier collects the goods we publish the international tracking number on your order. Members see live milestones in My Inquiries: information received, picked up, in transit, customs clearance, out for delivery and delivered. If a shipment is delayed in customs, contact us and we will help with the paperwork.
Receiving the goods
Inspect the cartons on arrival and photograph any visible damage before signing the delivery note. Keep the pallet and packaging until the claim is settled — carriers require photos of the original packing.